Sunday, February 22, 2009

Letter to Verdeim Software

Re: Edison PC Power Management Software

I installed Edison a few weeks ago, and found that I actually didn't need it, although thank you for helping me find the Power Options through the Control Panel.

I uninstalled the Edison software from Add/Remove programs, but it refuses to go away. I can go into the Power Controls and delete the Edison Power scheme, but when I reboot the computer, it reappears.

This is a problem because I am unable to control my computers power use at all now. When I walk away from the system for more than 10 minutes, it goes into a Stand By mode where the CD-Rom light, Hard Drive light and power light are continuously on, and I an unable to wake up the system through the keyboard or the mouse. I have to hold the power button down for about 6 seconds, and do a hard reset of my system, which causes me to lose anything that I am working on.

So, uninstalling did not work. The other option is to go into the Registry and clean it up so that the Edison power scheme stops reappearing in the Power Option Properties. Can I get help finding that in the Registry and getting rid of this problem once and for all?

Note to anyone reading. I don't recommend Edison PC Power Management. Just take control of how your system works through Power Options via the Control Panel.

1 comment:

neilc said...

Chad, I am the product manager for the Edison utility. Our support team does have a resolution to the issue you are describing.

You touched on some important points. Edison's purpose is not to replace OS power settings; but rather to make managing OS power settings easier and more approachable for PC users.

Please reach out to us and we can fix your immediate issue.

Neil Crist